Handover runbook template
Forty-page Markdown runbook used on every engagement. Covers DNS, hosts, plugins, backups, deploy, and rollback. Editable in any editor.
Forty-page Markdown runbook used on every engagement. Covers DNS, hosts, plugins, backups, escalation paths, and the things that always get forgotten.
What’s in it
Section by section: 1) DNS + domain ownership. 2) Hosting + control panel access. 3) Plugin license keys + renewal dates. 4) Backup schedule + verification process. 5) Performance budget + monitoring. 6) Accessibility statement maintenance. 7) Security update cadence. 8) Editorial workflow + role-based access. 9) Escalation paths + on-call. 10) The “things that always get forgotten” appendix.
How to use it
Customise per engagement. The runbook is the deliverable as much as the site is. Hand it over with the keys; review with the client at the 30-day mark.
License
MIT.