§ 12.00 — Contact channels

Three ways to reach me. One business-day SLA.

No math CAPTCHA. No "submit and wait three weeks." If I miss the SLA, the call is free — that's a public commitment, repeated on /process and in every SOW.

§ 12.01

Three · Channels

Pick the right one
Channel · 021 business day

Email

For specs, RFPs, NDAs, anything written. I read every email myself. No assistants. No auto-replies.

me@pixypuala.com
Channel · 03On request

Secure · NDA

PGP, S/MIME, or Signal on request. For security, finance, healthcare engagements where the inbound itself needs to be encrypted.

Request a key →
§ 12.02

Or write it down

If you'd rather send a brief than open a call, use the form. I'll reply within one business day with one of three things: a time to talk, a referral, or a no-with-reason. Either way, you hear back.

SLA · Promise

Within 24 h — a written reply.
Within 48 h — a call time, a referral, or "no, here's why."
Miss the SLA · next call is free.

    Budget

    Timeline

    I consent to Pixy Puala using these details to reply to this enquiry.

    document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() );

    § 12.03

    Coordinates

    Location · Hours · Holidays
    Based in
    Remote
    UTC + 1 · all year
    Working hours
    09:00 — 18:00
    Mon — Fri · weekends off
    Holidays 2026
    04 wk
    Posted in every SOW