Answer Category: Timeline & Process

When can you start?

Slots open at the top of every page (currently 2 / 3, next start 09 Jun). I commit to a start date only after the scope is signed and the first payment clears.

What is the 1-business-day SLA?

I respond to every email, Slack DM, or Cal.com follow-up within one business day. If I miss it, the next milestone is free.

What timezone do you work in?

UTC+1. I overlap with US Eastern in the morning and US Pacific in the early evening. European clients see same-day responses on most days.

Do you do meetings?

One 30-min kickoff. One 15-min weekly check-in. One 30-min Loom walkthrough at delivery. Anything else is async unless we agree otherwise.

What is the Loom walkthrough?

A 15–25 min recorded video at the end of every engagement that walks through what shipped, where the code lives, and how to maintain it. Yours forever.

What happens after delivery?

30 days of warranty on the work. Anything in scope that breaks I fix at no charge. After 30 days you can move to the Care Plan retainer or pay hourly for changes.